Residential Lettings

Gemma joined our team in June 2004 and has over 20 years’ experience. Gemma has moved through the ranks with Phipps and Pritchard from a Receptionist, Assistant Lettings Manager, Lettings Manager and now becoming Senior Lettings Manager. Gemma has certainly grown with the company and really enjoys overseeing the department and working with an outstanding team. Gemma enjoys her day to day involvement with her clients. She is a family girl who very much enjoys spending time with her husband and her two children. Outside of her busy work and personal life, she always manages to find time to spend with friends socialising and bring joy and laughter to anyone she crosses paths with.

Tom joined our team in 2012 in the capacity of an Inventory Clerk. Over time, he advanced his career and assumed the role of MARLALettings Manager in March 2019. Tom’s responsibilities encompass overseeing a dedicated client portfolio, conducting property inspections, managing inventories, facilitating final check-outs, and performing rental valuations, all while prioritizing top-tier service delivery to his clientele. Beyond his professional pursuits, Tom indulges in various outdoor activities during his leisure time, including hiking, paddle boarding, climbing, running, and camping.

Reiss graduated from Oxford Brookes university in May 2023 with a BA Hons degree in Planning and property development. He subsequently joined our team in 2023 working within the Lettings department. Reiss manages a Property portfolio covering rental properties within Wyre Forest, West Midlands, Worcestershire and beyond. Outside work Reiss enjoys a wealth of sporting activities such as football, rugby and rowing. Reiss’ interests also extend to the love of cars, Top Gear and is fanatical about his retro sneaker collection.

Cam joined our team in October 2021 as a Receptionist/Administrator/Negotiator for the lettings team. Cam is responsible for welcoming visitors and answering calls. Whilst Cam assists the Lettings Managers with repairs, arranging appointments/viewings, reference checks and general day-to-day administrative duties, she always brings the glam and willingness to help others to the team. In Cam’s spare time she enjoys spending quality time with her partner, family and socialising with friends.

Zoe, based and raised in Worcestershire, brings with her a wealth of knowledge and experience in a successful multi-faceted business. Her estate agency career began at Phipps & Pritchard in 2003. She has a deep understanding of the local market and has grown the catchment of the office which sees us working through Wyre Forest, Worcestershire, West Midlands and beyond. Zoe is driven to achieve the best outcomes for her clients and her passion for both property coupled with exceptional customer service really is an excellent fit with the companies core values. She is a Fellow of the National Association of Estate Agents (FNAEA) and is accredited with the Diploma in Residential Estate Agency (DipREA). Zoe heads the Kidderminster Office which operates both residential sales & lettings where her team have won the British Property Gold Award for our local area 2021, 2023 and 2024. We have won awards in both sales and lettings. In her spare time Zoe enjoys walking, entertaining and of course imparts her love for retail therapy on her family.

Joanna graduated from Harper Adams University College with a 2:1 Honours Degree in Rural Enterprise and Land Management in 2012, and is a qualified Member of the Royal Institute of Chartered Surveyors (MRICS), an RICS Registered Valuer and a Fellow of the Central Association of Agricultural Valuers (FAAV). She has also sat the exams to become a Member of the National Association of Estate Agents (MNAEA), the Association of Residential Letting and Property Management(MARLA) and the National Association of Valuers and Auctioneers (MNAVA). Having been back at McCartneys since March 2018, and became Associate Partner in January 2021, she is now solely in charge of the Craven Arms office undertaking all aspects of residential sales and lettings, and a wide range of rural professional work to include agency, landlord and tenant matters, agricultural licences, compulsory purchase and compensation, grant schemes, environmental stewardship and subsidies, valuations for a variety of purposes and general practice. Joanna is a local farmer’s daughter hailing from near Bishop’s Castle in rural south Shropshire. In her spare time, she enjoys walking with her beloved Labrador, Gin, traveling and socialising with friends.

Jeff joined McCartneys in September 1996 after completing a 3-year course at The University of West England in Bristol, where he gained an Honours Degree in Valuation and Estate Management. Jeff is a registered valuer with the Royal Institution of Chartered Surveyors and deals with all property related matters. Having been given the task of developing estate agency work within Mid Wales Jeff started in Builth Wells and on the back of McCartneys’ success, he opened the Llandrindod Wells branch in 2001 and in 2007 extended the coverage to Rhayader. Jeff, formerly a keen sportsman who enjoys socialising, grew up on the family farm near Brecon where he now enjoys spending his spare time with his children Nia and Johnny-Gwyn.